Management and Sales Professional with 25 years Experience

Recognizes opportunities to improve workflows and develop skills by taking the initiative and getting involved and pushing to implement valuable training programs resulting in increased skills and knowledge among team members. Very responsive, with customer-focused approach to serving a wide range of needs on all levels within the organization.

Education

Graduated from Walsh College in Troy, Michigan 1986
Major Areas of Study: Accounting and Computer Science



Affiliations

Sunrise Networking Group - Florida
Sunrise Networking Group - Michigan

 

Professional Experience

For Additional Professional Experience Please Download Resume

ACI, Inc. - Detroit, MI
Operations Manager

Direct multi-unit restaurant operations consisting of personnel issues, store preparation, catering, and promotions at six locations in two states resulting in over $4 Million in sales. Restaurant styles included QuickServ, Fast Casual, and Casual with alcohol. Primary responsibilities and achievements include:

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Additional Information

  • Directed workforce including hiring, training, development, and terminations.
  • Negotiated, designed and launched new store operations at the D Casino in Las Vegas, the Detroit Zoo and standalone store in Canton, Michigan.
  • Participated in implementing new kiosk restaurant in Ford Field.
  • Managed all catering activities accounting for 10% of company revenue.
  • Implemented new payroll services reducing administrative costs and improving accuracy and payroll tax compliance.
  • Participated in implementing new kiosk restaurant in Ford Field.
  • Managed all catering activities accounting for 10% of company revenue.
  • Implemented new payroll services reducing administrative costs and improving accuracy and payroll tax compliance.
  • Introduced inventory management system reducing spoilage levels and improving product availability.
  • Negotiated vendor contracts reducing food costs by 10% and improving quality.
  • Represented company by appearing on television, news, radio and at various events.
  • Participated in numerous promotion campaigns with local and national agencies featuring the restaurants.
  • Developed relationships with VIPs, regular customers and local celebrities.
  • Created Coney Kits which began selling throughout the country generating an entirely new revenue stream for company.
  • Developed and directed retail website selling company products and providing general information about the company.
  • Assisted in Facebook and Twitter management.
  • Maintained and programmed POS systems for store.

NextGen Energy, LLC - Brooklyn, MI
Director of Technology

Direct the development of all technology solutions at NextGen Energy. Influence the development of the company’s overall business plan, marketing plan, and budgeting for projects. Produce marketing materials used to present company strategies and communications internally and at public events.

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Additional Information

  • Developed business plans, budgets and proforma for financing project.
  • Developed and maintained corporate website, marketing materials and promotions.
  • Directed Project Management for plants using ACEProject and Microsoft Project tools.
  • Directed IT infrastructure and controls development and implementation – Siemens, Wonderware.
  • Managed plant telecommunications including phone, internet, Wi-Fi, and plant controls.
  • Collaborated with firms providing alternative energies – biofuels, wind, solar.
  • Set up facility security management.
  • Developed organizational marketing plan.
  • Managed external supplier relations and contract review.

NKS, Inc. - Tampa, FL
Director of Sales and Marketing

Director committed to the design, development and implementation of sales and marketing strategies at NKS that resulted in stronger customer relationships and expansion into new markets. Revitalized key marketing components including sales plan, branding, marketing campaigns and company website. Utilize Salesforce CRM software to track progress for all sales leads, service calls and corporate goals. With the addition of the NKS Energy Technology organization, implemented a new website and created strong new relationships inside the energy sector with emphasis on the alternative fuels market.

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Additional Information

  • Promoted company offerings including IT outsourcing at trade shows.
  • Doubled the global reach of NKS' offerings.
  • Enhanced service levels and client satisfaction.
  • Cultivated a more customer-focused environment for the organization.
  • Improved external communications with suppliers and customers.